NextPatient Practice Management Software Review
Practice management software (PMS) has taken over the healthcare administrative management sphere allowing users to operate their practices more efficiently. The primary purpose of using PMS is to help with administrative tasks such as calendar management, online booking and appointments, payment processing, patient engagement, and more. Some practice management software partners with other software, enabling medical practices to use other essential functionalities. One such PMS is NextPatient.
NextPatient provides online scheduling and digital front desk operations for patient-centred healthcare practitioners. With the growing rate of mobile and online appointment booking, NextPatient is one of the many PMS helping medical practitioners provide a quality patient experience. Handling up to 400,000 self-scheduled appointments monthly, this software includes features that help boost revenue acquisition and run a more efficient practice.
Enhancing customer-quality healthcare for the modern patient is at the core of the company’s values as it strives to help healthcare practitioners ensure better patient satisfaction. Rather than spend time on manual invoicing, answering appointment calls, and managing your schedules. NextPatient is one such software that handles all these tasks for you.
Here we will provide some information on the feature we found on NextPatient, its benefits, and pricing.
Features of NextPatient Practice Management Software
Online Scheduling
The online scheduling feature on the NextPatient software allows patients to pick an available date and time on the healthcare practitioner’s calendar with just a few clicks. After selecting the preferred date and time, the system displays the practitioner details, appointment location, selected time, reason for the visit, and amount the patient will deposit for the booking. On this page, a customizable form is also provided to allow you to collect patient information such as name, email, and payment details. This online booking method allows healthcare practitioners to increase appointment rates as patients can book anytime, even after hours.
Reminders and Texting
To reduce the no-show rate and keep patients informed of their appointment dates, the NextPatient software sends automated reminders and messages to inform patients of their scheduled dates. This helps prevent the patient from forgetting their appointment, reducing the no-show rate and improving patient retention. As a healthcare practitioner, your time is valuable, so having clients book and not show up means an unproductive use of time. With an automated reminder, patients unable to show up can reschedule or cancel bookings on time. The NextPatient reminder and text messaging feature are also customizable for each type of patient visit.
Digital Check-in
If your healthcare practice accepts insurance payments, you need a PMS that can enable you to aggregate patient insurance data seamlessly. The digital check-in feature on NextPatient allows you to improve efficiency as patients can send in their healthcare records and insurance information at any time and from anywhere. Furthermore, any additional paperwork or patient consent forms can be collected before the scheduled time to avoid long waiting times when they arrive at your center. This virtual processing functionality is one great way to increase the quality of patient care, satisfaction, and operational efficiency.
Online Reputation Management
Your practice reputation online significantly affects your patient acquisition rate. Something as simple as one bad review can quickly escalate and cause you to lose potential clients. The NextPatient software offers a feature that allows your practice to track and manage patient satisfaction, attract positive reviews and automatically send out post-visit surveys to learn about your patient’s thoughts. Many healthcare practices with hundreds of patients who lack the tools to gather feedback can use this feature to improve their online reputation on social media and review sites such as Google My Business.
Mobile Applications
The NextPatient practice management system does not have a mobile application but only a web-based interface that allows practices to manage its functions. However, telemedicine software is available on iPhones or IPad for video communication between patients and their practitioners.
SMS Integration
NextPatient practice management system provides an advanced SMS messaging feature that allows practices to decrease no-show rates through text reminders. This inbuilt integration also allows practices to manage their reputation by sending post-visit surveys.
Integrations
To offer more seamless functionalities for practice management, NextPatient practice management software integrates with various platforms, making it more flexible for you to manage your practice. Other PMS that can be integrated with NextPatient include AthenaHealth, Nextech, Modernizing Medicine, Allscripts, CureMD, DrChrono, AdvancedMD, and CareCloud.
AthenaHealth: AthenaHealth is a cloud-based EHR platform that helps healthcare providers manage patient records, billing, and practice operations. With the NextPatient and AthenaHealth integration, healthcare professionals can synchronize their appointment calendars between the two platforms. By streamlining their patient scheduling processes, healthcare practitioners can save time and effort on administrative duties.
NextTech: The integration between NextPatient and Nextech enables healthcare practices to receive appointment confirmations and cancellations directly in their platform, reducing manual data entry and improving the accuracy of patient records.
Modernizing Medicine: With this integration, medical professionals can sync their appointment schedules between the NextPatient and Modernizing Medicine platforms. This integration enables medical practices to streamline patient scheduling processes and reduce administrative duties.
AllScripts: The NextPatient and AllScripts integration enables patients to view their medical records and test results easily, allows doctors to easily access patient records, which results in better diagnosis and care, and streamline the billing process.
CureMD: CureMD provides healthcare practices with tools for managing patient records, medical billing, and practice operations. Integrating CureMD and Nextpatient helps streamline administrative tasks and improves efficiency by accurately recording and processing essential factors such as billing and claims information.
This integration can also make it easier to schedule and handle patient appointments, reducing the amount of manual data entry and improving patient satisfaction.
DrChrono: Similar to other cloud-based electronic health records (EHR) platforms, Dr. Chrono helps healthcare practices streamline their workflows and improve patient care by providing tools that help in managing patient records, medical billing, and practice operations.
Through the NextPatient and Dr. Chrono integration, medical practices can easily access patient data and manage appointment schedules in real-time. Additionally, Dr. Chrono is one of the most affordable options.
AdvancedMD: AdvancedMD offers a variety of tools, such as customizable templates for clinical documentation, electronic prescribing, patient scheduling, patient check-in, medical billing, and revenue cycle management.
Two-way integration between AdvancedMD and NextPatient gives medical practices a flexible solution that provides real-time appointment availability. Additionally, NextPatient improves every aspect of the urgent care front desk, from patient flow management to eliminating unnecessary wait periods.
CareCloud: The CareCloud and NextPatient integration streamlines scheduling workflows for front-office staff and provides real-time appointment availability. Additionally, appointments scheduled by patients through the NextPatient platform will automatically be synced with the provider’s CareCloud calendar.
NextPatient also integrates with stripe and square payment processors to enable healthcare providers to manage payments more efficiently.
Benefits of Using NextPatient Practice Management Software
Practice management software like NextPatient allows you access to various features that can enhance how you run your practice. From 24/7 online self-scheduling (no app or login required); and digital check-in (plus two-way patient texting) to advanced appointment reminders and recalls, you get all your practice needs to satisfy patients.
With NextPatient, you can expect to see benefits such as the following:
- Decrease in no-show rates
- Customize reminders for each type of visit
- 24/7 online booking without phone calls
- Capture insurance cards from anywhere
- Collect patient information, paperwork, and treatment consent forms
Seamless communication, reduced waiting times, and organized administrative processes are some things patients look out for when searching for a healthcare practitioner. Therefore having a PMS that takes care of these will be a great advantage for you, enabling you to grow your practice.
Industry Capabilities
The NextPatient practice management software is ideal for single-practice healthcare professionals, great for multi-location healthcare franchises, and has features that support healthcare organizations of any specialty.
NextPatient Pricing
The NextPatient practice management software offers different price packages depending on the number of healthcare practitioners needing the service and the PMS feature involved. Set up takes less than ten business days, and multi-practice healthcare providers must pay an extra $50 fee to separate their services.
Pricing for appointment scheduling Feature:
- 1 healthcare provider- $300 per month.
- 3 healthcare providers: $285 per month.
- 5 healthcare providers: more significant discounts available.
- 10 healthcare providers: greater discount available.
In Conclusion
Practice management software like NextPatient work by combining a few key features into one comprehensive system. PMSs enable healthcare practitioners to do their job more efficiently and provide quality and satisfactory patient care. A few drawbacks we noticed on the NextPatient PMS is that there is no feature for reporting performance, managing billings and claims, and facilitating patient engagement. Hopefully, with the information provided here, you can decide if NextPatient fits your practice.