One of the main methods hackers use to hack people is called email spoofing.
Here is an example of Email spoofing: you receive an email from example@abc.com but in reality, this email is not being sent from example@abc.com but from another email sender that is protending to be example@abc.com. This hidden sender will usually send an email with an attachment that contains a virus that will infect the recipient’s computer if opened, or it will ask them to log into one of their accounts like a bank account, website backend, etc… In either case, the intent is malicious.
Email spoofing is possibly the most frustrating abuse issue to deal with because it cannot be stopped, as spoofing is similar to sending a postal letter signing with someone else’s address, as you can imagine, that would be impossible to trace or identify as legitimate.
If this does not solve the spoofing problem, the next line of defence is to change your email service provider. We suggest using Google Suite or Rackspace for email hosting as these two companies have some of the best track records. It is also best practice to separate your email hosting from your website hosting to decrease the chances of being hacked. This also helps to improve stability as servers do go down, and if your web server goes down at least you will still have access to your email and vice versa. However, if your email and web hosting is on the same server, if one goes down, the other will as well.
We hope this helps improve your email and web security and decreases the chances of you facing email spoofing issues in the future.
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